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Latest Updates: WOM Ethics RSS

  • Gawker Gets a Paid Pitch

    Pat McCarthy 8:39 am on October 28, 2011 | 0 Comments Permalink | Post Your Comment!
    Tags: , , WOM Ethics

    Big online publications like Gawker, The Huffington Post, and Technorati employ writers – no surprise there. But since these sites draw quite a bit of traffic, they also are coveted places for brands to be. Enter the PR pitch.

    PR and journalism have had a long standing relationship that occasionally flirts with questionable ethics. The basic and stalwart rule is that pay-to-play arrangements don’t fly. Recently, Hamilton Nolan, a writer at Gawker, got pitched by a company called 43a to insert links into his articles. These links would lead to 43a’s supposed* clients.

    Hamilton, out of curiosity, engaged the 43a representative to understand more about how the company operated. He also published all the emails he received from 43a. Here’s the quick and dirty procedure:

    1. The writer links to a company’s website in an article.

    2. If the editor doesn’t cut the link, 43a pays the writer. In this case, they offered $175 per link.

    3. Everybody acts like nothing happened.

    This practice is misleading because at no point was disclosure mentioned. At WOMMA, one of our goals is to ensure clear and honest disclosure of brand relationships between bloggers and brands. Read more about our Ethics Code and other ethical resources.

    Read more about the 43a story at Gawker

    *A late update on the original post had responses from several of the companies named as clients that refuted 43a’s claim, which is why they weren’t named in this write-up.

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  • Point/Counterpoint: #Spon & The New Orleans Saints

    Pat McCarthy 10:22 am on October 26, 2011 | 0 Comments Permalink | Post Your Comment!
    Tags: , WOM Ethics

    There has been a bit of debate around a recent campaign by the parent company of The Times-Picayune, a Louisiana newspaper, that contracted several New Orleans Saints players to tweet about the newly redesigned NOLA.com. The players included Football/Twitter heavy hitters like Drew Brees, Lance Moore, Tracy Porter, Pierre Thomas and Jonathan Vilma. Each were to send out one or two tweets each over a ten-day period from Oct. 17 to Oct. 27.

    The Point – Al Tompkins, senior faculty for broadcasting and online at The Poynter Institute

    “On its face, that is an obvious conflict of interest. The problem is you’re creating a dual relationship with the very people you’re covering.”

    The Counterpoint – Paul Rand, CEO of Zocalo Group & Immediate Past President of WOMMA

    “The public is beginning to recognize that if they see #paid, #spon, #sponsored or any number of those things that they know what it meant. Arguably, it’s not a whole lot different than seeing someone be a paid commercial spokesperson.”

    Read the full article at NOLA.com and comment below with your thoughts.

    Download WOMMA’s Guide to Disclosure in Social Media Marketing

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  • Is a Social Media Policy Enough?

    Pat McCarthy 10:10 am on October 3, 2011 | 4 Comments Permalink | Post Your Comment!
    Tags: WOM Ethics,

    Last month, a New York court ruled that a Buffalo-based nonprofit must reinstate five employees that were fired for posting some not so nice comments about a coworker on their personal Facebook pages.

    Sounds like the organization needed to have a social media policy in place, right? Turns out, they did have a policy that explicitly banned harassing coworkers, seemingly giving the supervisor grounds to fire the five employees. However, a New York judge saw things differently, finding that the Facebook posts were protected speech and aimed at improving work conditions.

    The organization had taken the critical step of developing a social media policy for its employees, yet still ran into serious issues. What more can companies do to prevent these things from happening?

    1. If you don’t have a social media policy yet, make one. (Learn how here.)
    2. Bring in an expert to train all employees.
    3. Put an escalation policy in place.
    4. Don’t be evil.

    Read more about the case at The Next Web.

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  • WOMMA Welcomes New MEAP Members

    Pat McCarthy 10:08 am on October 3, 2011 | 0 Comments Permalink | Post Your Comment!
    Tags: WOM Ethics

    WOMMA would like to welcome our newest members of the Membership Ethics Advisory Panel (MEAP), a group responsible for investigating complaints against WOMMA members and to help set ethical standards for the industry.

    See the list of members here.

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  • The Future of Compliance – Now Available

    Pat McCarthy 10:06 am on September 30, 2011 | 0 Comments Permalink | Post Your Comment!
    Tags: , , , WOM Ethics

    Our recent webinar The FTC to Update its Guidance for Online Advertising: What does the future hold? is now available in the WOMMA Member Center.

    Hear Rich Cleland, Senior Attorney for the FTC, describe the FTC’s plans for the new guidance and field questions from an attorney (Anthony DiResta), a PRSA representative (Keith Trivitt), and a marketer (Joe Chernov.)

    Watch the webinar here

    Download the deck

    ———

    Need more compliance guidance? WOMMA has plenty of materials for our members. Contact Jason Dent, WOMMA’s Director of Member Development, for more information at 312-853-4400 x201 or at JasonDent@WOMMA.org.

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  • FTC Requires Reebok to Pay $25 Million in Settlement of FTC Charges of Deceptive Advertising

    Pat McCarthy 9:59 am on September 30, 2011 | 0 Comments Permalink | Post Your Comment!
    Tags: , WOM Ethics

    tony-diresta

    By Tony DiResta, WOMMA General Counsel & Partner at Winston & Strawn, LLP

    Today, the Federal Trade Commission announced that Reebok International Ltd. has agreed to resolve charges that the company deceptively advertised “toning shoes,” which it claimed would provide extra tone and strength to leg and buttock muscles. Reebok will pay $25 million, which will be made available for consumer refunds either directly from the FTC or through a court-approved class action lawsuit.

    “The FTC wants national advertisers to understand that they must exercise some responsibility and ensure that their claims for fitness gear are supported by sound science,” said David Vladeck, Director of the FTC’s Bureau of Consumer Protection.

    Reebok’s EasyTone walking shoes and RunTone running shoes have retailed for $80 to $100 a pair, while EasyTone flip flops have retailed for about $60 a pair. Ads for the shoes claimed that sole technology featuring pockets of moving air creates “micro instability” that tones and strengthens muscles as you walk or run.

    Read the full story at DiResta-the-Law

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  • Only Two Days Left to Comment on WOMMA’s Perspective on Privacy

    Pat McCarthy 8:15 am on September 28, 2011 | 0 Comments Permalink | Post Your Comment!
    Tags: , WOM Ethics

    WOMMA recognizes the continued importance of protecting privacy across all marketing and communications channels.  While privacy is a multi-faceted issue, WOMMA believes that transparency and choice are at the heart of establishing and sustaining the meaningful connection between brands and consumers.


    To assist its members and the word of mouth/social media marketing industry, WOMMA seeks to commence a dialogue by providing preliminary draft recommendations.  These recommendations, relating to the business practices of brands and their partners, are drafted as aspirational core principles designed to incorporate privacy protections into a company’s culture in a meaningful way.  We look forward to receiving your feedback.


    Feedback should be posted directly to the Living Ethics Blog and please pass along to others and encourage industry wide participation in the conversation. The comment period ends Sept. 30, 2011.

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  • WOMMA Seeks Comments on its Privacy Guidelines

    Pat McCarthy 9:43 am on September 19, 2011 | 0 Comments Permalink | Post Your Comment!
    Tags: , , WOM Ethics

    WOMMA has been monitoring the multiple privacy issues that have been raised in our space and as a result, WOMMA created tentative guidelines or recommendations for prudent business practices, and seeking commentary from its members.

    The “WOMMA Perspective on Privacy” is set forth below:

    WOMMA recognizes the continued importance of protecting privacy across all marketing and communications channels.  While privacy is a multi-faceted issue, WOMMA believes that transparency and choice are at the heart of establishing and sustaining the meaningful connection between brands and consumers.

    To assist its members and the word of mouth/social media marketing industry, WOMMA seeks to commence a dialogue by providing preliminary draft recommendations.  These recommendations, relating to the business practices of brands and their partners, are drafted as aspirational core principles designed to incorporate privacy protections into a company’s culture in a meaningful way.  We look forward to receiving your feedback.

    Visit WOMMA’s Living Ethics Blog to read the whole Perspective on Privacy.

    In addition, WOMMA has released a Q&A to its members concerning the initiative and request for comments. The questions answered are:

    · What is the purpose of the WOMMA Perspective on Privacy?

    · How did WOMMA come up with the principles or framework?

    · Is WOMMA mandating guidelines for privacy the way it did for disclosures in the Ethics Code?

    · Why is privacy important to advertisers, marketers and communicators?

    · Should I share this with others in my organization or company?

    · How do I provide comments to the principles?

    Feedback should be posted directly to the Living Ethics Blog and please pass along to others and encourage industry wide participation in the conversation. The comment period ends Sept. 30, 2011.

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  • New Member Center Content: There is No Retweeting from the Law

    Pat McCarthy 10:31 am on September 2, 2011 | 0 Comments Permalink | Post Your Comment!
    Tags: , , WOM Ethics

    One of our most popular webinars of the year is now available for WOMMA members to download in the WOMMA Member Center.

    Presenter: Linda A. Goldstein, Chair, Advertising Division, Manatt

    Description: A comprehensive overview of the legal and practical risks of conducting sweepstakes and promotions in social media.

    Download this webinar with audio
    Download the deck

    Want access to all our past webinars? Become a member! Reach out to Jason Dent, our Director of Member Development, at JasonDent@WOMMA.org or 312-853-4400 x201.

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  • The Trouble with Self-Regulation

    Pat McCarthy 10:45 am on August 15, 2011 | 1 Comments Permalink | Post Your Comment!
    Tags: , , , WOM Ethics

    Word of mouth as a practice leans heavily on social media. That causes marketers to try to squeeze every last drop of data from the networks. But according to Bob Garfield, a day of reckoning may be around the corner.

    He cites Facebook’s facial recognition software. Researchers at UC-Berkeley and Carnegie Mellon looked into the technology. Their findings were a bit troubling. The software works so well that it could be used to identify passersby on the street, enabling identity theft.

    This sort of stuff is really cool in movies and pretty frightening in real life. Technology like this nearly begs legislators to ask questions, which we might see very soon.

    Read more about self-regulation at Ad Age

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