Nichole Goodyear was named one of the most influential women in technology in 2011 by Fast Company. Over her career, she has founded and headed several tech start-ups that focused on making brands more social and talkable.
She recently did a Marketing Smarts Podcast with Matt Grant, Managing Editor for MarketingProfs. She outlined three phases brands go through on the road to social talkablility:
1. Listening
2. Building
3. Engaging, Inspiring, and Gaining Recommendations
The third step is the big hurdle. Garnering recommendations now requires an approach focused on making customers care enough to share.
Listen to the full 40 minute podcast on MarketingProfs
Nichole Goodyear works for Extole, a WOMMA governing member.






