Community managers act as a conduit between brands and customers. That can be a pretty tough place to be. Both sides tend view the Community Manager as their advocate. And maintaining a zen balance between the two parties can be, let’s say, difficult.
I’d like to point out all the great content I saw this week about CMAD and community managers themselves:
We got a look inside the mind of a community manager [infographic]
Edelman asked their community managers about what it takes
David Binkowski said thanks instead of asking for a coupon
Zooppa thanked their community manager, Josh, with an awesome Karate Kid reference
Boston, New York, Austin, Denver, London, Barcelona, Amsterdam and Narobi chimed in.
I hope you thanked your community manager. If not, mark your calendars for the fourth Monday of January in 2012.
