Twitter, certainly. Facebook, obviously. Online video à la Youtube & Google Video, okay, we’ll bite. But then again, what about Wikipedia? What about wikis in general? The Experience Economist asks, what is social media; can anyone really define it? In a stellar post about the history of “social media” (including a frolic through 1970s Quisp vs. Quake cereal culture), “social media” today, and the future of trying to pin down a definition for “social media,” the Experience Economist takes us on a journey vitally important to understanding WOM today.
The full story at The Experience Economist::
http://blog.brandexperiencelab.org/experience_manifesto/2008/08/been-thinking-a.html
