
Webinar Description:
Word of mouth has always been a high-value marketing channel for brands; however, there hasn’t been an easy way to automate and measure this traditionally offline process. With the increasing volume of consumer online sharing and conversations, brands have a new opportunity to identify their highly engaged, loyal customer advocates and turn them into “social marketers” who will refer your product or service to their friends. By harnessing the power of social referrals, brands can increase new customer acquisition, drive traffic, improve SERP and increase sales.
J. Hilburn, the leader in custom-tailored menswear, had traditionally relied on referrals from its personal stylists for new customer acquisitions. Realizing its customer base was already referring new customers, J. Hilburn was looking for a way to tap into its customer base and track, manage, and amplify word-of-mouth (WOM) recommendations. By partnering with Extole, J. Hilburn was able to reward its advocates, increase its social presence, and gain insight into its customers’ social behaviors.
Please join Neal Patel, VP Technology for J. Hilburn, and Nichole Goodyear, Strategic Advisor for Extole, to learn why you can’t afford to ignore your customer advocates and how J. Hilburn was able to drive more than 600 new transactions and $250,000 in sales in just 45 days via the power of social referrals.
Key Takeaways:
1. Learn how to harness the power of your customers and turn them into “social marketers” for your brand
2. Learn how to encourage the creation and sharing of consumer-generated content around your brand
3. Learn how to implement social programs that produce social signals across the web and improve SERP
4. Learn how you can achieve measurable results from social referral programs
Speakers:
Nichole Goodyear, Strategic Advisor, Extole
Neal Patel, VP Technology, J. Hilburn
Register for this Webinar now