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WOMMA is the Industry Leader in
Ethical Word of Mouth Marketing


WOMMA believes that every participant in the word of mouth marketing industry has a vested interest in preserving the industry’s integrity.

WOMMA is the only leader that is committed to developing, educating, communicating, and promoting best practices in the ethical conduct of WOM marketing throughout the industry in an ongoing basis. WOMMA requires its members, and any company applying for membership, to be an example of exemplary ethical standards in word of mouth marketing.

When joining WOMMA, member companies agree to adhere to the WOMMA Ethics Code, which states six main principles:

1. WOMMA members believe consumer protection and respect are paramount
2. WOMMA members abide by The Honesty ROI: Relationship, Opinion, Identity
3. We respect the rules of the venue
4. WOMMA members manage relationships with minors responsibly
5. We promote honest, downstream communication
6. WOMMA members respect permission and protect privacy

In an effort to ensure our industry remains self-regulating, WOMMA has developed the Membership Ethics Advisory Panel (MEAP). The MEAP is responsible for reviewing prospective member companies who are found in the membership application process to have questionable ethical practices as well as review allegations of unethical WOMM practices from current WOMMA members by other members of WOMMA.

If you have questions about WOMMA’s commitment to an ethical word of mouth marketing industry or need more information about the MEAP process, please contact Kristen Smith, Executive Director at kristen@WOMMA.org.



 
Disciplinary Review Process
 
 

1. An Introduction to the Process
2. Membership Ethics Advisory Panel
3. Process for Prospective Members
4. Process for Current Members
5. Disciplinary Claim Form

 

WOMMA is currently accepting MEAP applications. To download an application, please click here!
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The WOMMA Ethics Code of Conduct defines best practices, unacceptable practices, and baseline rules of the road.
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Webinar Library
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WOM 101
Learn the art and science of creating effective marketing programs that get customers talking.
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Ethics Toolkit
The WOMMA Ethics Toolkit defines best practices, baseline rules, and asks 20 questions to help you ethically comply.
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